Complaint from Rick Walston – [email protected]

I ordered flowers through the 1 800 flowers web site on 2/3/2011 and received
confirmation of the order the next day with a different address than I entered.
I sent them a message through their web site telling them of the mistake and
received confirmation on 2/4/2011 that the address had been changed.
On Valentines Day my wife did not get her flowers but I received a confirmation
that she had, and that they were delivered UPS next day (how romantic!). So I
called UPS to inquire and they told me they were delivered and signed for but to
the incorrect address. I tried to call 1 800 flowers but all I could get was a
recording telling me that they could not take my call. I e mailed their customer
service and they said that they were delivered and signed for so there was
nothing they could do. Even after I showed them proof that I had corrected the
address they did nothing.
Long story short my
wife had a crappy valentines day and I am out $100
DO NOT USE THIS COMPANY!!!!