About 8 months ago the logging in problem was FINALLY solved.

You will never ever guess what the problem was.

Not one person knew (except for this smart cookie, wish I had her name) why I was having so many problems logging in.

Their system didn’t allow for 2 of the same characters one right after the other in your password.

Not one person knew this no matter how many times I called up.

So, once I changed my password to be unique characters, I’ve never had a problem since.

As for the Canadian address on the US bank account, I vaguely remember speaking to a person higher up than this Norma person, but I really can’t remember now. All I know is that once something was changed on their end, the card never declined again.

I’ve since moved & once again I had a problem with my card being declined at one of my vendors.

In fact I’ve been using this company for almost 2 years now & all of a sudden the card is declining.

I hope to god it goes through next month.

I do NOT want to go through this nightmare again.

Michelle