Tocher Trading Company Limited

Tocher Trading Company Limited 1-888-725-8386 www.naturescargo.ca Tocher Trading Company is an exceptional company. They distribute high quality sea salt & Himalayan salt all throughout Canada & now the US, and twice now when I’ve phoned to order from them I’ve received warm friendly service. So because their customer service is so unusual, I have to … Read more

Subway Restaurant on Erie Street in Leamington, Ontario

Subway Restaurant 270 Erie St Unit 3 Leamington ON N8H 3L5 519-322-1500 Annie So this is a warning to all parents of teenage kids who live in Canada. I won’t generalize about all Subway locations in Canada because I can’t be sure, but this is the experience my son & I had with the Subway … Read more

Burts Bees

http://www.burtsbees.ca http://www.burtsbees.com So I started buying Burts Bee’s products recently, & I was considering getting their skin care line, but they didn’t seem to have a selection for different types of skin types, so I decided to call them. BIG MISTAKE First I went to their website & there was NO PHONE NUMBER. I absolutely … Read more

http://www.gevalia.com

http://www.gevalia.com – coffee club I wanted to order a gift for my assistant & wasn’t able to because I wanted to speak to someone in the US & I was rerouted to a Filipino call center. I demanded to speak to someone in the US & was told I couldn’t, so they just lost a … Read more

Water For Life USA

My Review of Water For Life USA the company This was my terrible experience when I reached out to Water For Life USA which is the US sales division of the KYK Harmony Water Ionizer and KYK Genesis Water Ionizer. This is probably the worst experience I’ve ever had in pre-sales. The US site is http://www.waterforlifeusa.com 1.877.255.3713 … Read more

www.Headsets.com

www.Headsets.com I thought there was a www.headsets.ca, but I guess I was wrong. What www.headsets.com does though, is respect Canadians, and allows them to purchase and send items to Americans. I was looking for a headset for my assitant, as he’s been with me for over 3 months now and he deserves a present. I … Read more

Customer Service

Interesting that just as I was about to sit down & write an article on the lack of customer service in Canada & the US, I happen upon this article… http://www.e-channelnews.com/usa/ec_storydetail.php?ref=402946 I want to post a survey or poll on the issue, & I hope you will help by giving us your opinion. It never … Read more