Complaint
http://www.weprocess.net
Dave Holman
National Sales Manager/CEO
866-368-8576
dave@weprocess.net
http://www.linkedin.com/in/weprocess
We were in the market for a merchant account & Dave responded to my post. After e-mailing back & forth with him & me not getting a phone call from him after a certain period of time, I told him that I was no longer interested because I only deal with professional people who do what they say they will.
After receiving an apology, I decided to give Dave another chance, so we spoke on the phone & based on the conversation, I was in a very positive mood. Unfortunately the following day there were more problems as I didn’t receive the files I was told I would receive.
I made a mistake by e-mailing another Dave requesting Dave’s Holman’s referral contract because I had a referral I wanted to give him. When I didn’t get a response back, I left a message stating once again that there were just too many problems. About 2 hours later I finally figured out my mistake & apologized to Dave profusely. Since clearly things weren’t going well, Dave & I amicably parted ways & only then was I given the information that Dave couldn’t help us. I didn’t know what to believe, but then I was told he had an associate who could help get us a merchant account.
I understood this to mean that Dave had already discussed all the details with this associate of his who I later on found out was called Brian.
After waiting again for a few days & calling Dave again wondering WHY I’m now not getting any call or e-mail from this Brian, I finally asked for Brian’s contact information & I was told first that he couldn’t give it to me & then later on that he didn’t have it. I did e-mail Brian (I had been cced on one e-mail so I got that info) thinking that would solve the horrid communication problem, but again, NO response after several days had gone by.
After doing research online & not finding anything on Dave’s associate Brian, I started to become very suspicious about both Dave & Brian & then I finally had to face facts that in my opinion, Dave was not the professional business person I was hoping to connect with & that I couldn’t do business with him or anyone close to him.
Michelle
