Alibi Network
www.alibinetwork.com

So I joined their affiliate program because I needed to market their services to a specific group of potential clients. I told someone else about the service, & she was interested in joining too.

I e-mailed Alibi Network to ask if their affiliate program had a 2nd tier in place. They didn’t return my e-mail.

I then called them & left a message with some guy (sounded black). I told him I didn’t receive a response back to my e-mail. He said he would pass along the message.

Again, next day, maybe even 2 days later, still no return phone call.

This time I called again, but during the day.

When I was passed through to another person from reception (also sounded black, & no I’m not being racist, I just can’t remember his name & I want to be clear), I told him that no one was returning my e-mails or phone calls.

Instead of him apologizing & trying to get to the bottom of this very very poor customer service, he made some comment that basically told me he doesn’t care.

I said I thought so & hung up. There is NO WAY I would recommend this Alibi Network to anyone. My reputation is on the line & I ONLY sell quality products & services from companies that care about their clients & affiliates..

Their website is poorly coded (look at it in Firefox as of April 1, 2009), but I thought their product would still sell.

This guy didn’t know if I was a potential client, or an existing client or who I was, so he didn’t act this way just because I was an affiliate.

I took down my webpage marketing their service & deleted the e-mail to the list I was marketing to.

Michelle


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