Other Issues with 1and1.com You Should Be Aware Of

Here are other issues with 1and1.com that did not make my life easy when dealing with them:

1. You can’t work on multiple pages at the same time. If you open a new tab and try to work on another domain (meaning you work on 2-3 domains at the same time), it will screw everything up. So, you have to work at a snail’s pace, one page at a time.
2. Why isn’t the cancel domains area on the main site like every other registrars’? I didn’t even know that site www.cancel.1and1.com existed until 2 years after I was with them. As far as I knew, it wasn’t advertised anywhere on their site, I had to get that information from their customer service department.

   Note: It’s now 05-20-17 and I can see they FINALLY changed it so you can cancel within your account. The URL above is no longer valid. CONGRATULATIONS 1and1.com, you finally hired someone with a BRAIN! I wonder what else they did to fix ALL the issues I experienced.

3. https://cancel.1and1.com logs you out pretty quickly. If you aren’t hitting that “continue” button every X seconds, it will log you out and you will have go ALL the way back to the beginning and start all over again going through your tons of pages.
4. They don’t allow you to bulk purchase, so every time I have a few domains I want to buy, I have to do it one at a time because they feel time isn’t important to clients. I complained about that way back in the beginning, and they still haven’t done anything about it. Go Daddy allows you to purchase in bulk. So does Fabulous.
5. They don’t allow you to renew for more than one year, so if you have a domain that is one of your main sites, you have to renew it every year and make more work for yourself. Go Daddy gives you a discount if you renew for multiple years.
6. There is no way to print off your domains.What if I want a list which I’ve wanted 3 times now. I have to call them to get them to make a list in Word for me. And because they outsource to the Philippines, I’ve had to check their work because they didn’t always give me my domains up until the last page.
7. Half the time their tech support drives me up the wall because they don’t understand what I’m saying, or they are sooo slow because English isn’t their mother tongue, so they have to repeat everything back to me as if they are in school learning English for the first time. That’s Filipinos for ya and YES, I can’t STAND dealing with Filipinos, it doesn’t matter what company it is that cares so little about customer service that they hire the LOWEST of the low in terms of quality.

You can read my story about how 1and1.com caused me TONS of stress and my money starting with this first page.