Windsor Spring & Alignment
1016 Crawford Ave.
Windsor, Ontario
519-971-8895

So I was referred to Windsor Spring & Alignment by another mechanic who doesn’t do alignments.

I went in expecting to be there only an hour tops, but was quickly told they couldn’t do the alignment on my car because there were other problems with it.

They seemed honest, so even though I didn’t want to fork over that much money (close to $1,000), I knew there were problems with the car, so I told Dan to go ahead.

It was going to take several hours, so I had to bring the car back the following day.

They were nice & drove me to Devonshire Mall while I waited for the car to be fixed.

The only thing that kind of irked me is that they charged me the $20 for balancing the tires & at that point you would think it would have been thrown in for all the money I was paying out, but it wasn’t. Fine, I accepted that.

Once I received the car, I noticed it was still pulling to the left still & now there was a rattling noise on the dashboard.

I quickly phoned them & we decided I would wait until I had driven it on many different roads before deciding if it was still a problem.

The following week I brought it in again because it was definitely a problem & after paying out that much money, I wanted it to be perfect.

Al was there this time & within 30 minutes they established that there was a problem. I was holding my breath because I thought, what if they try & charge me for something else now & I knew that rattling wasn’t there before I brought the car in.

Al & I talked & he was nice enough to arrange to get me home while leaving the car there.

So far both brothers (didn’t realize they were brothers until I was looking at their business card just now) were very nice. I can tell they run a professional well run shop.

The following day I went to pick up the car again & there was no charge, so I sighed relief. Turns out the mechanic who put in the part (don’t ask me what it’s called LOL) didn’t put it in exactly as it should be, so it was rubbing.

The car seems okay now, but there may still be a rattling noise. I haven’t driven it enough to establish & it seems intermident.

Overall I’ve been happy with Windsor Spring & Alighment & will go back if there are issues with this work down, or if I need other work done.

Michelle