Complaints about Pay Pal
Here are my complaints about Pay Pal, but make note that this is not my first time complaining about Pay Pal. I’ve had issues with Pay Pal since 2003. They are a very terrible company and because they are owned by the evils, they have a monopoly worldwide.
It’s no accident that there’s no real competition for this type of service. In fact, I once had a conversation with one of their new competitors many years ago, and they got their merchant account taken down and they had a strong feeling it was because of Pay Pal. Things were never the same for them after that.
You can go to many other sites and read the hundreds of thousands of complaints about Pay Pal.
They didn’t have at least two major class-action lawsuits in the billions for no reason.
I’m surprised I haven’t written about them before, but it may just have been to keep my account safe.
It’s really hard to do anything online without having a Pay Pal account because most companies ONLY pay their affiliates through Pay Pal which isn’t right, in my opinion. Also, when you pay many freelancers, most won’t take money any other way, which is stupidity. And many small companies only use Pay Pal to take money for their products or services, which means they will lose out on a lot of customers.
Onto my complaints about Pay Pal
- The biggest issue I have with Pay Pal now is that they ONLY use 3rd world overseas call centers and these people can’t understand English, waste my time over and over again, and this stresses me out to no end.
A few months ago I did a change of address and when I wrote back from the new e-mail address through regular e-mail, they couldn’t figure out who I was and kept telling me to write from that e-mail address which of course I was doing. Even if I go to my settings page the new e-mail is clear as day right there. Turns out their system was broken.
Pay Pal makes BILLIONS every year and they can’t get their website to work.
- I asked for the executive office because it was clear I was dealing with a moron from regular support and they couldn’t figure that out either.
Pay Pal’s bank statements are terrible, so when I go to do bookkeeping, it’s very stressful and wastes tons of my time. I have to use 2-3 different types of statements from them just to understand all of the transactions. I wasted an hour with someone from the executive office (American) and even she couldn’t figure it out completely. She had to get back to me.
Today I had the same issue I had the last time I dealt with them. I go to start a ticket regarding a question, and once AGAIN, they have hidden the option for the regular ticket system.
They force you to either use their terrible live chat feature where no one is there whenever you write back so it’s back and forth with long wait periods, or you can call. Last time without any notice before the issue was resolved, one of the assholes there closed the live chat after we went back and forth for days. And since there’s NO ticket number, when I open a new live chat, I have to repeat the SAME fucking BS all over again. Guess what, the same thing happened again today. I think they got angry at me because I said I wanted someone in the US. Thank gawd I found the e-mail I used last time. Let’s see if someone actually gets back to me.
I’ll keep adding to this whenever I have issues with Pay Pal so I can at least relieve some stress.
And here’s their Terms of Service rating which of course is horrific.