Do you voice your opinion?

I find (at least in the Toronto area), that a lot of people like to complain, but never to the person that really matters – the manager or business owner. Being an entrepreneur now for the last 20 years, I know I’m never going to make everyone happy, & some people just like to complain … Read more

Companies I’m here for you…

While I didn’t start this blog to offer my services as a customer service liaison, I think that being such a detailed consumer who really cares about customer service, I have the qualifications to help companies step up to the plate and rework some (or many) areas of their business so their customers love them … Read more