[email protected]

[email protected] from Australia This person “claimed” they wanted to get a merchant account & I help people get merchant accounts. I made the mistake of believing that they wanted a bit more information before filling out my simple form as they didn’t know who I was. I couldn’t do anything for them until they filled … Read more

Companies I’m here for you…

While I didn’t start this blog to offer my services as a customer service liaison, I think that being such a detailed consumer who really cares about customer service, I have the qualifications to help companies step up to the plate and rework some (or many) areas of their business so their customers love them … Read more

Customer Service

Interesting that just as I was about to sit down & write an article on the lack of customer service in Canada & the US, I happen upon this article… http://www.e-channelnews.com/usa/ec_storydetail.php?ref=402946 I want to post a survey or poll on the issue, & I hope you will help by giving us your opinion. It never … Read more