My Luv Crush – http://www.myluvcrush.ca/

My Luv Crush http://www.myluvcrush.ca/ 1-888-846-6939 WARNING!!!!! If you sign up for this stupid service, you will get billed for text messages through your cell phone carrier. To unsign use the number above. They don’t even tell you that you are going to get billed or that you will be receiving text messages, one only finds … Read more

Nicholas Davidson from RepairBucket, LLC – http://repairbucket.com/

Nicholas Davidson RepairBucket, LLC http://repairbucket.com/ ndavidson@repairbucket.com 616-633-7304 This company is very unprofessional & borderline nasty. I found them on a business networking site which is fairly new & since I don’t want to tarnish the networking site, I won’t mention it here, as I know the owner of it. Anyway, I read one or two … Read more

Yak Communications (Canada) Corp

Yak Communications (Canada) Corp 48 Yonge Street, Suite 1200 Toronto, Ontario, M5E 1G6 1-800-490-7235 http://www.yak.ca TERRIBLE company they have become. They weren’t like this years ago when I used to deal with them. They have now contracted out to the Philipines, first I was on hold for almost 30 minutes & I e-mailed them about … Read more

Idearc Media – Verizon Super Pages

Idearc Media – Verizon Super Pages P.O. Box 619810 D/FW Airport, TX 75261-9810 This company is absoultely the most unprofessional company I’ve ever come across. The people here seem to be very stupid, & I experienced this from almost day one. I can’t give you very accurate information only because I tried their advertising back … Read more

Freelance Host – http://www.freelancehost.com

Freelance Host – http://www.freelancehost.com I signed up only to waste my time. I can’t log in, so I thought something was wrong with my password. I requested it to come to my inbox. It didn’t the first time, finally I got it the second time, but in that e-mail there wasn’t even the login URL … Read more

Sears Canada

Well I’ve had problems with Sears about 3 times now, once at the Erin Mills location, another two times at the Bramalea City Centre Location. All and all, Sears has very very poor customer service. No one is around to help you when you go into the store, and no one ever comes up to … Read more

Factory Direct Deals – Scarborough

Factory Direct Deals (Can’t read the name on the receipt clearly, but I think it’s that) – Scarborough, which is in Toronto. 54 Lingarde Drive M1R 1X6 416-840-9212 or 647-436-3827 So I was looking for a laptop for my trip out of town, and I had one all set until the guy screwed me over. … Read more

Companies I’m here for you…

While I didn’t start this blog to offer my services as a customer service liaison, I think that being such a detailed consumer who really cares about customer service, I have the qualifications to help companies step up to the plate and rework some (or many) areas of their business so their customers love them … Read more

www.Headsets.com

www.Headsets.com I thought there was a www.headsets.ca, but I guess I was wrong. What www.headsets.com does though, is respect Canadians, and allows them to purchase and send items to Americans. I was looking for a headset for my assitant, as he’s been with me for over 3 months now and he deserves a present. I … Read more

100% Pure – http://www.100percentpure.com/ – www.puritycosmetics.com, www.aquadessa.com

100% Pure & Aquadessa http://www.100percentpure.com/ www.puritycosmetics.com www.aquadessa.com I have purchased twice from this company spending anywhere from $80-125 both times. The first time I had a problem when one of their shower gels came to me only 3/4 of the way full. The man (can’t remember his name) was very nice & sent me a … Read more

Axe Music in Calgary & Edmonton – http://www.axemusic.com/

Axe Music in Calgary & Edmonton Alberta (Canada) http://www.axemusic.com/ So I never bought from this company, but I was ready to. I called them when they were still closed & their voice mail message recording was totally unprofessional. The girl recording it stopped midway through finishing, there were people calling her in the background, & … Read more

DebtCollect Inc. Risk Management Solutions

Ralph J. Pellicori (owner) DebtCollect Inc. Risk Management Solutions phn 905-602-8700 ext 101 toll free 1-866-602-8701 ext 101 fax 905-602-8702 email ralph@debtcollectinc.com mobile 416-722-1308 Well with this company I’m at a loss as to what even happened, but I’ve since found out that the collection industry is very shady & at least the 2 (this … Read more

Papas Pizza – Brampton, Ontario

Papas Pizza – Brampton, Ontario www.papaspizza.ca 905-793-3500 This review is only for the Brampton location. I ordered from them & me & my son didn’t like their chicken, but enjoyed their pizza. The first time I ordered, I had to deal with a slow order taker because he had to stop & ask almost every … Read more

Galaxy Nutritional Foods

Galaxy Nutritional Foods www.galaxyfoods.com 1-407-855-5500 I have been eating Galay’s mozzarella rice cheese for around 4 years now & I love it, although I prefer the taste when it’s cooked/melted cheese, as apposed to fresh. It’s the only rice cheese I’m aware of, but then again I’m in Canada, so I don’t know what the … Read more

Customer Service

Interesting that just as I was about to sit down & write an article on the lack of customer service in Canada & the US, I happen upon this article… http://www.e-channelnews.com/usa/ec_storydetail.php?ref=402946 I want to post a survey or poll on the issue, & I hope you will help by giving us your opinion. It never … Read more

HSBC in the US

Hi all, This is my first post I guess, so I hope I’m doing this right 🙂 I’ve been having an ongoing battle with HSBC which I thought had stopped until tonight. I must be the ONLY Canadian in all of Canada who has a US HSBC account (sarcasm here). So far my problems have … Read more

Scruples Salon & Spa in Woodbridge

Ok, after giving my loyalty to the Scruples Salon out in Woodbridge, I’ve had enough. I’ve ignored the fact that many times I’ve been treated like nothing more than an inconvenience. I hate it when hairdressers run in between clients, or stop & talk to their staff or other clients while working on me & … Read more

Whirlpool Canada – Treated me like total garbage

Hi all, I’m not ready to post all the details, as they are long, but I thought you should know that in the next several weeks when I find the time, I will be detailing every incident that has happened with me & Whirlpool Canada. I’ve had a lot of negative experiences with companies, as … Read more